Corporate Services, Strategy, Risk and Accountability Committee

Receive the investigation report regarding file MUN-13421-0421 from ADR Chambers, Ombudsman for the City of Burlington.

Approve the single source award of a contract for a property tax billing and collection system to CentralSquare Canada Software Inc. for a five-year term, with an option to extend the contract for unlimited five-year renewals, based on an agreement between the city and CentralSquare Canada Software Inc. in a form satisfactory to the Executive Director of Legal Services & Corporation Counsel and with content to the satisfaction of the Chief Financial Officer; and Authorize the Manager of Procurement Services to execute a contract and any amendments, extensions or other documents as required and issue a purchase order to CentralSquare Canada Software Inc., 2600-1066 West Hastings Street, Vancouver, BC V6E 3X1 for an upset limit of $1,363,216 plus HST for the implementation and five-year subscription of the property tax software.

Approve the updated Investment Policy as outlined in appendix A of finance department report F-41-21.

Receive and file finance department report F-42-21 providing a financial status report as at September 30, 2021.

Approve the standing committee Chair and Vice-Chair appointments for 2022, and the appointments to the Licensing Committee, as follows: EICS: Environment, Infrastructure & Community Services Committee Chair: Councillor Kelvin Galbraith Vice Chair: Councillor Shawna Stolte CPRM: Community Planning, Regulation & Mobility Committee Chair: Councillor Shawna Stolte Vice Chair: Councillor Rory Nisan CSSRA: Corporate Services, Strategy, Risk and Accountability Committee Chair: Councillor Rory Nisan Vice Chair: Councillor Paul Sharman Council Workshop Chair: Councillor Angelo Bentivegna (remains the same) Vice-Chair: Councillor Lisa Kearns Budget Chair: Councillor Lisa Kearns (Moves from Vice Chair to Chair) Vice-Chair: Kelvin Galbraith License and Appeals Committee Chair: Paul Sharman Council Representatives (2 required): Councillor Kelvin Galbraith Councillor Lisa Kearns

Receive and file city manager’s office report CM-23-21 providing status reports for designated corporate projects for the period August through October 2021 as detailed in appendix A; and Direct the City Manager to report back by the end of Q1 2022 with a plan on the operationalization of the customer relationship management (CRM) platform including support for ongoing Council/constituent relations, city-wide customer experience optimization and full integration with major information technology projects, including but not limited to enterprise resource planning (ERP), enterprise asset management solution (EAMS) and Burlington.ca website redesign. (SD-37-21)

Direct the City Manager to report back by the end of Q1 2022 with a plan on the operationalization of the customer relationship management (CRM) platform including support for ongoing Council/constituent relations, city- wide customer experience optimization and full integration with major information technology projects, including but not limited to enterprise resource planning (ERP), enterprise asset management solution (EAMS) and Burlington.ca website redesign.

Instruct the Executive Director of Legal Services and Corporation Counsel or their designate to proceed in accordance with the instructions sought in confidential legal department report L-33-21.

Instruct the Executive Director of Legal Services and Corporation Counsel or their designate to proceed in accordance with the instructions sought in confidential legal department report L-34-21.

Instruct the Executive Director of Legal Services and Corporation Counsel or their designate to proceed in accordance with the instructions sought in confidential legal department report L-35-21.

Receive and file the closed session verbal update request form regarding an enterprise resource planning implementation partner request for proposals.

Move into closed session in accordance with the following provisions under the Municipal Act: Section 239 (2)(e) litigation or potential litigation, including matters before administrative tribunals, affecting the municipality or local board, with respect to confidential legal department report L-33-21 providing an update on a litigation matter; and Section 239 (2)(k) a position, plan procedure, criteria or instruction to be applied to any negotiations

Move into closed session in accordance with the following provision under the Municipal Act: Section 239 (2)(c) a proposed or pending acquisition or disposition of land by the municipality or local board, with respect to confidential legal department report L-32-21 regarding a real estate matter related to Robert Bateman High School.